How to make a Complaint

A Complaint must be in writing and addressed to the Code Administrator with supporting material and should:

  1. State the nature of the conduct in question;
  2. State the provision of the Code alleged to have been breached and the reasons for asserting a Breach has occurred; and
  3. Provide evidence to support the claim of Code breach.

Please email your complaint to

For any questions please call FIA onĀ 1300 889 670.