Managing Vulnerability

FIA is launching a new course for managing vulnerability in donors and supporters.

In this course, you will become familiar with factors that contribute to vulnerability, how to recognise potential vulnerability, and learn a range of best practice approaches to responding to a donor who may be experiencing vulnerability.

You will explore ways to manage vulnerability so that you can raise and manage a donor’s gift in ethical and accountable ways.

There will be discussion around tools and techniques to managing vulnerability that will assist your organisation and cause through transparent and ethical behaviour.

To register your interest in this course for 2022, please contact

To book for the October session, please use the Register button below.

November registrations will open soon.

October registrations are open now.
November registrations will open soon.

Heiko Plange-Korndoerfer CFRE FFIA FAIM WA
Director Fundraising & Commercial Development
Perth Zoo

Heiko has extensive experience in developing and executing strategic marketing, major gifts fundraising and corporate partnership programs. He has previously worked across health, medical research, educational, community, and charitable organisations throughout Australia. Heiko holds a Graduate Diploma in Applied Finance Investment and a Graduate Certificate in Social Impact. Heiko has been a Fellow of the Fundraising Institute Australia and has represented Western Australia on the State Executive since 2010.