Managing Vulnerability

FIA has launched a new course for managing vulnerability in donors and supporters.

In this course, you will become familiar with factors that contribute to vulnerability, how to recognise potential vulnerability, and learn a range of best practice approaches to responding to a donor who may be experiencing vulnerability.

You will explore ways to manage vulnerability so that you can raise and manage a donor’s gift in ethical and accountable ways.

There will be discussion around tools and techniques to managing vulnerability that will assist your organisation and cause through transparent and ethical behaviour.

This course will be available on the first Friday of every month from March to December 2022.

Heiko has extensive experience in developing and executing strategic marketing, major gifts fundraising and corporate partnership programs. He has previously worked across health, medical research, educational, community, and charitable organisations throughout Australia. Heiko holds a Graduate Diploma in Applied Finance Investment and a Graduate Certificate in Social Impact. Heiko has been a Fellow of Fundraising Institute Australia and has represented Western Australia on the State Committee since 2010.