Maximise donation opportunities with leading tele-fundraising solution – ipSCAPE
Create a seamless donor experience and maximise donation opportunities through cloud contact centre technology for fundraising.
ipSCAPE is an award-winning Australian cloud contact centre solution that is used by leading fundraising organisations to drive donor engagement and increase fundraising opportunities.
With ipSCAPE, you can:
Efficiently acquire more donors:
Secure more donors with ipSCAPE’s dialler technology. ipSCAPE’s advanced outbound dialler increases the efficiency of your team to connect with more donors. Similarly, sophisticated answering machine technology ensures your staff are using more of their time to have conversations with donors.
Create more personalised interactions with your donors:
Provide authentic and personalised experiences to drive deeper donor engagement. Integrate ipSCAPE with your donor management solution to leverage historical interaction data and personalise each conversation.
Take secure payments:
Take PCI DSS compliant payments over the phone with ipSCAPE PAY. Your employees will be able to guide donors through the transaction by maintaining voice connection and ensure a seamless experience. The outcome of the payment can be sent to the donor while they are on the call to complete the payment.
Streamline your fundraising process:
Utilise an easy to use leads management tool to quickly set up an outbound fundraising campaign. The module includes a validation feature to verify data before it is imported.
Gain valuable insights through Speech Analytics:
Uncover insights into donor sentiment and create better customer experiences using ipSCAPE’s Speech Analytics.
Powerful AI models are used to detect emotions such as satisfaction, stress, and frustration creating opportunities for you to proactively manage agent and customers.
Receive a FREE demo today!
Email: sales@ipscape.com
Website: https://www.ipscape.com/
Call: 1300 477 227
