Safeguarding Donor Privacy and Data

Course Overview

Learn about the role of data in your organisation and understand how regulation governs personal data that may be used. Through a combination of presentations, case studies and class discussions, we’ll explore how privacy relates to business risk in the donor journey. You will also learn how your organisation can anticipate and be adaptable for future change. 

What you’ll learn 

• The attributes of industry 4.0 and the impact on business strategy  

• Data Privacy and Personal Information – under your responsibility under the Privacy Act and why personal information matters 

• Digital Donor Journeys – understand how donors interact and the opportunities to use/capture data 

• Risk in the System – identify and reduce risk to your organisation 

• Future Thoughts – what’s coming in the future that you should know  

Who is this course for? 

• Fundraisers handling donor data 

• Small charity managers  

• Fundraising, data or communications coordinators 

• Managers and heads of fundraising responsible for managing donor data.

Course Delivery 

Online via Zoom

*Not valid for early bird pricing*

Dates and Time

14 & 16 March 2023

1:00pm – 5:00pm AEDT

Online tutor-lead


Member $510
Non member $665

4 & 6 October 2023

1:00pm – 5:00pm AEDT

Online tutor-lead


Member $510
Non member $665

Full participation in Safeguarding Donor Privacy and Data is applicable for up to 7.5 continuing education points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.

FIA Code
This course relates to the following aspects of the FIA Code of Conduct:

FIA Code 2.0 Compliance

FIA Code 3.0 Ethical Conduct

FIA Code 4.0 Conduct towards Donors

Richard Harris
Account Director
Certus Solutions

A seasoned data driven marketing & analytics professional, Richard Harris has spent 19 years helping businesses enhance their data driven strategies and marketing campaigns. As the Managing Director for ADMA IQ, Richard was responsible for helping provide solutions to help Australian businesses build the data & analytics skills of the future. Richard is a passionate advocate for the use of data to drive customer experience and helping businesses unlock the value from their data assets and ensuring data is well managed and governed appropriately. Richard has a Master’s in Marketing Management from Macquarie University’s Graduate School of Management and lives in the Blue Mountains of Sydney.

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