Fundraising Institute Australia Partners with the Real Media Collective to secure Charity Mail Assistance during current pandemic

FIA, along with The Real Media Collective, have successfully negotiated with Australia Post for assistance with Charity Mail during the COVID-19 pandemic, effective 25 May. The Real Media Collective is an industry association representing the paper, print, publishing, mail and distribution sectors across Australian and New Zealand.  

The relaxations will provide temporary relief on thickness and weight breaks for campaigns previously mailed as small sized articles, provide charities with a postage rebate of 10% on any incremental Charity Mail mailing activity undertaken in May and June 2020 compared to May and June 2019 and PO Box application fee assistance to assist quicker donation returns. 

These initiatives assist all charities including larger organisations who are already lodging large fundraising appeals at this time of year; they will benefit from the thickness and weight latitude to include new material and information for their regular donors. New entrants will receive benefit from the 10% incremental solution and the smaller and grass-roots charities will be able to set up faster donation receipts. FIA are delighted to be part of this initiative for our members – a great example of how working with Industry, Australia Post and charities can deliver support for us all during this difficult time. 

We are in regular contact with Australia Post on all postage matters relating to Charity Mail and we would like to thank Australia Post, The Real Media Collective and FIA members who worked through the possible solutions. Your experience and insights have helped us to secure this assistance on behalf of all FIA members and the boarder charity sector.  
If you have any questions, please contact us at any time at  

Katherine Raskob 
Chief Executive Officer