DCA is the market leader in data management solutions for fundraising organisations. We enable government departments, not for profits, and other fundraisers to drive success through best practice use of high-quality data.
Our Australian team helps clients achieve a single donor view, drive impactful and personalised marketing communications, foster loyalty, improve donor experience, and much more.
With over 20 years’ experience working with fundraising organisations, we understand the unique challenges involved in effectively managing the donor journey.
At DCA we focus on bespoke solutions, ensuring your organisation’s project is executed in the right way for you. We offer management and consulting so we are able to handle the end-to-end project delivery, or advise on data best practices if you’ve got the heavy lifting covered. As a technology and system agnostic organisation, we can tackle projects of any size using any type of data.
Our services for fundraisers:
- Single donor view
- Data quality management
- Data matching
- Migration and consolidation
- Data and marketing consulting
- Donor prospect lists
- Business Process Outsourcing
- Credit card payment processing
- Forms and surveys
- Australian call centre
- Database hosting
What our clients say:
“DCA came highly recommend through Salesforce. We did research into other organisations, shopped around for quotes, but no one else could compare with DCA – not just on price but on personality and client care.”
Billie-Rose Harvey, Program Administration Coordinator, AWLQ
“DCA had earned a strong trust and reputation for being true leaders in their bespoke data and professional services by the Lifeline team, and offered to help. Upon visiting their facilities and discussing the project’s need it was clear they understood how to apply best practice with their talented team to meet our requirements.”
John Staines, CIO Lifeline Australia
“We’ve had a very positive experience across all the projects that DCA have worked with us on. They are very patient, accommodating and their customer service is of the highest degree. The fact that MS have returned to DCA for multiple data migration projects speaks for itself. Our projects have very complex data requirements and I couldn’t have asked for a better partner to perform this work for us.”
Janetta Suarez, ICT Enterprise Systems Manager, MS